Selected work
Selected work across AI product strategy, hands-on product design, complex enterprise systems and AI-assisted design. Some detailed evidence is available with access.
Designing AI Beyond the Chat InterfaceA framework for thinking about how AI can support understanding, prediction, decision-making and controlled action inside complex enterprise products — without reducing the experience to a chatbot.AI Product StrategyExperience Strategy
From Product Problem to Working PrototypeUsing a deliberately contained product challenge to test an AI-assisted workflow from problem framing to a realistic Microsoft Teams prototype in around two hours.AI-Assisted Product DesignCoded Prototyping
Designing Trust Between Altus and Microsoft ProjectDesigning a Microsoft Project integration around data ownership, consequential actions and recovery when two complex systems needed to behave as one experience.Complex Interaction DesignEnterprise Systems
Redesigning Bank Reconciliation for the WebHow I helped turn a manual, error-prone accounting task into a faster, more flexible workflow built around matching, allocation and automation.Interaction DesignFintech
Bringing AI Into the Product Design PracticeDeveloping a context-first AI-assisted design approach that moved from research and exploration into coded prototypes and reusable interaction patterns.AI-Assisted DesignDesign-to-Production
Modernising Complex Resource SchedulingRedesigning dense scheduling workflows and resource selection while preserving the control experienced planners needed.Interaction DesignEnterprise SaaS